ELUNVI Support
We’re here to help with account questions, technical issues, and general feedback.
Common help topics
Account help
For sign-in or account access issues, email support and describe what you’re seeing. Never send your password.
Teen & caregiver connection
Contact support if account linking or intentionally shared information is not working as expected.
Technical issues
When possible, include your device, iOS version, app version, and a brief description.
Urgent or emergency help
ELUNVI is not an emergency service and is not monitored for crisis response. If you or someone else is in immediate danger, contact local emergency services. In the U.S., call or text 988 for the Suicide & Crisis Lifeline.